Summary Islamabad: The National Electric Power Regulatory Authority (NEPRA) has introduced stricter performance standards for electricity distribution companies (DISCOs), expanding the areas in which their performance will face regulatory scrutiny.
The regulatory move marks a major shift in Pakistan's electricity distribution sector, as NEPRA moves away from the nearly two-decade-old performance framework and adopts a broader, more measurable system.
NEPRA has issued the Performance Standards (Distribution) Regulations, 2026, replacing the basic regulatory framework established under the Performance Standards (Distribution) Rules, 2005.
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Islamabad: The National Electric Power Regulatory Authority (NEPRA) has introduced stricter performance standards for electricity distribution companies (DISCOs), expanding the areas in which their performance will face regulatory scrutiny.
The regulatory move marks a major shift in Pakistan's electricity distribution sector, as NEPRA moves away from the nearly two-decade-old performance framework and adopts a broader, more measurable system.
Under the new framework, DISCOs will face greater accountability for the reliability and quality of electricity supply, customer services, investment, safety, and the adoption of modern technologies.
The new regulations aim to establish clear performance benchmarks and provide regulators with stronger tools to assess whether distribution companies are meeting their responsibilities. The framework will also place greater emphasis on service quality and the experience of electricity consumers.
NEPRA has issued the Performance Standards (Distribution) Regulations, 2026, replacing the basic regulatory framework established under the Performance Standards (Distribution) Rules, 2005.
The updated rules reflect the changing needs of Pakistan's power sector, where consumers increasingly expect reliable electricity, quicker resolution of complaints and improved services. The revised standards are also expected to encourage distribution companies to strengthen their networks, improve operational efficiency and invest in modern systems.
Through the new framework, NEPRA intends to make DISCO performance more transparent and measurable while holding companies accountable for shortcomings in key areas of their operations.
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