Federal Ombudsman Hails Mirpurkhas Office's 95.8% Implementation Rate In 2026

The office reported a 66.96% increase in complaints during the first 10 months of 2026, while decisions involving departments including HESCO, SSGC and BISP were implemented to provide relief to citizens. MIRPURKHAS, (APP - UrduPoint / Pakistan Point News - 3rd Nov, 2026) Federal Ombudsman Naveed Kamran Baloch on Tuesday expressed satisfaction over the performance of the institution's regional office in Mirpurkhas, particularly its timely redressal of public complaints and implementation of decisions, during a two-day visit to the city. During his visit to the regional office, Regional Head Muhammad Arif briefed him on its overall performance, disposal of public complaints and progress on cases involving various government departments. He particularly acknowledged the resolution of complaints concerning the Hyderabad Electric Supply Company (HESCO), Sui Southern Gas Company (SSGC) and Benazir Income Support Programme (BISP), which had provided relief to the public. The regional head also presented the office's performance report for the first ten months of 2026. According to the report, the number of complaints received during 2026 increased by 66.96 per cent compared to the corresponding period in 2025, while the implementation rate of decisions reached 95.8 per cent. Appreciating the results, Naveed Kamran Baloch stressed further improvements in public service delivery and directed the team to ensure accessible justice and timely relief to citizens at their doorsteps. APP/hms/378