Scammers are becoming increasingly creative, and Medicare and Social Security beneficiaries are frequent targets. Scams can come by phone, text, email, mail, or even in person.
A scammer may claim to be from Medicare, Social Security, your insurance company, or another government agency. They may ask for your Medicare number, Social Security number, bank information, or payment.
Watch for These Red Flags
Be cautious if someone:
Says your Medicare or Social Security benefits are in danger.
Claims your Medicare card or Social Security number needs to be 'updated.'
Offers free medical equipment, genetic testing, or other benefits in exchange for your Medicare number.
Demands immediate payment or threatens you with arrest or loss of benefits.
Asks you to purchase gift cards, send cash, or transfer money.
Pressures you to provide personal information over the phone.
Remember: You do not have to make a decision immediately.
Protect Yourself
Stop. If someone pressures you to act right away, slow down.
Don't Give Out Personal Information. Be careful about providing your Medicare number, Social Security number, bank information, passwords, or other sensitive information to unexpected callers.
Don't Trust Caller ID. Scammers can make a call appear to come from a legitimate government agency or local number.
Verify. If you receive a suspicious call or message, hang up and contact the organization directly using a phone number you know is legitimate.
If You Think You've Been Scammed
Don't be embarrassed. Scammers are professionals, and their goal is to make you act before you have time to think.
If you shared financial information, contact your bank or financial institution. If your Medicare information may have been compromised, review your Medicare statements for services or charges you don't recognize.
Most importantly, ask for help when you're unsure. Talk with a trusted family member, caregiver, financial professional, or Medicare counselor before providing information or sending money.
When in doubt, slow down, verify, and ask for help. A few extra minutes could protect you from becoming a victim of fraud.
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