The absence of timely updates makes it difficult

Unannounced electricity interruptions continue to create problems for households and businesses in Karachi. Consumers frequently struggle to obtain accurate information about the reasons for outages and the expected restoration of supply. Electricity disruptions affect commercial operations, household activities and essential services. The absence of timely updates makes it difficult for residents to plan their daily routines. K-Electric should improve communication with consumers by providing accurate outage notifications, restoration estimates and accessible complaint facilities. Greater coordination with construction agencies is also necessary to prevent damage to electricity infrastructure during development projects. Transparent communication and prompt responses to complaints would help improve consumer confidence in electricity services. FAHAD RAZA KARACHI