Responsibility when expressing opinions online

A large audience enjoyed the art performances at the pedestrian street and night food court . Photo: HAI HAU The Hai Phong pedestrian street and night food area, which recently opened, has attracted considerable attention from both locals and tourists. Alongside the excitement surrounding this new space and a highlight for the development of the night economy , there have also been some concerns and suggestions. In the face of changes in urban life, it's normal for diverse perspectives to emerge. Citizens have every right to express their concerns. A complaint about traffic congestion, a suggestion to adjust operating hours, or feedback on noise, sanitation, parking, service prices, etc., can all help authorities identify issues that need adjustment. The city is always open to feedback and listens to constructive opinions. Regarding the pedestrian street, the city considers it a pilot model. Feedback from citizens and businesses will be taken into account to further adjust and improve the model. A new model needs to be tested in practice; any unsuitable aspects need to be identified and modified. The ultimate goal is to make the city's policies and activities increasingly effective. However, online feedback also raises concerns about the responsible use of information. A personal experience cannot automatically be considered the opinion of many people. An image lacking context or unverified information, when spread online, can distort the true nature of an event. Therefore, the more specific and well-founded the feedback, the more valuable it is. If you're complaining about traffic, specify the location and time. If you're discussing service prices, provide specific information. If you're complaining about noise, indicate the area and the level of impact. If you're pointing out shortcomings or inadequacies, you should also suggest solutions. That's how you turn dissatisfaction into useful information. Furthermore, it's important to distinguish between constructive criticism and attacks. Disagreeing with an activity doesn't give you the right to insult others. Pointing out a shortcoming doesn't negate all the efforts that followed. Suggestions cannot be used as an excuse to spread misinformation, make sweeping generalizations, insult, or slander. In fact, city authorities have worked with several individuals whose posts, shares, and comments related to the pedestrian street showed signs of insulting or defaming organizations and individuals, and violating regulations on providing and sharing information on social media. After discussions and education, these individuals realized their violations, proactively removed the content, and committed to complying with regulations. Hai Phong currently has many channels for citizens to provide feedback and suggestions directly to authorities, such as the Smart Hai Phong application, the 1022 hotline, and the 24/7 Digital Front Portal... Therefore, inappropriate issues can be specifically and accurately reported to the right channels for consideration. Social media can be a place for sharing, but providing feedback through the right channels will also help ensure that legitimate feedback is linked to accountability and closer to resolving the issue. Hai Phong will undergo many changes during its development. New spaces and new approaches may give rise to differing viewpoints and opinions, and that is normal. The important thing is that these differences must be based on truth, respect, and a constructive spirit. The people offer sincere suggestions, and the city respectfully listens. With sound advice and effective methods, Hai Phong will become increasingly civilized and developed. HOANG LONG Source: https://baohaiphong.vn/trach-nhiem-khi-y-kien-tren-mang-552494.html